![]() ![]() We can see that the sales order 000761 has a confirmation job in “Waiting” status:Īny records in this form for this sales order in either “Waiting” or “Executing” status would prevent the sales order from being deleted. You can view the list of confirmation jobs and their status by going to the “Sales and Marketing” module and selecting “Inquiries -> History -> Sales orders -> Confirmation.” For my example, the status of the order is “Open Order” then the document causing the problem is likely the confirmation. Depending on the status of the sales order, you should be able to have an idea of what document is stuck. The error usually means that there is a document posting (confirmation, picking, packing, or invoice) that has been scheduled but has not completed yet or is stuck in a waiting status. ![]() However, the process for the purchase order is the same with the one exception being the menu locations as they are different. I am going to take you through an example for a sales order. “The order cannot be deleted because related not posted transactions exist.” The following is displayed when the user clicks the delete button: We have had a lot of requests lately to resolve an error where a user cannot delete a sales order or a purchase order. ![]()
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